管理类联考英语小作文 该怎么写Email？

　   在往年的MBA联考小作文中，写Email是一个常见的形式。因为一封Email，可以网罗多种主题，如提出要求、提供帮助、进行投诉、道歉等，多种话题，枚举不尽。

　   另外，根据与收件人的关系，Email的措辞也分为正式与非正式。下面，我们从称呼开始，给大家讲讲，该如何写好一封Email。
 

称呼Greetings

Formal/

　·Dear Sir/Madam,

　·Dear Sir or Madam,

　·To whom it may concern:

　·Dear Mr/Ms Jonrs,

　·Dear Dr Smith,

Informl/

　·Hi Dennis,

　·Hello Claire,

　·Dear Mum,

如果不确定收件的女性是否已婚，用Miss或Mrs来称呼对方是不恰当的。

　称呼后面的标点符号为逗号，但To whom it may concern例外，后面是冒号。

　写邮件/回复邮件的原因Reason for writing/replying

　Formal/

　·I am writing to make a reservation/to apply for position of.../to confirm my booking/to ask for futher information about...

　·With reference to our telephone conversation on Friday,I would like to let you know that...

　·Thank you for your email of 29th February regarding the sale of.../concerning the conference in Brussels.

Informl/

　·Just a quick note to invite you to.../to tell you that...

　·This is to invite you to join us for...

　·I wanted to let you know that/tell you about/ask you if...

　·Thanks for your email,it was wonderful/great to hear from you.

提出要求/请求资料Making a request/Asking for information

　Formal/

　·Could you please let me know if you can attend.../if you are available for a meeting on 12th December?

　·I would appreciate it if you could please send me a brochure/if you could please reply within two days.

　·I would also like to know if there are any swimming pools in your area.

　·Please let me know how much the tickets cost.

Informl/

　·I was wondering if you could come and see me sometime next week.

　·Would you mind coming early to help me clear up the place?

　·Do you think you could call Jerry for me?

　·Can you call me/get back to me as soon as possible?

提供帮助/提供咨询Offering help/Giving information

　Formal/

　·We are happy to let you know that your article has been selected for publication.

　·I am glad to inform you that we will be holding our annual conference in Brussels on 20th September.

　·We regret to inform you that the show has been cancelled due to bad weather conditions.

　·We would be glad to send you another statement if necessary.

　·Please do let me know if I can be of futher assistance.

Informl/

　·I'm happy to tell you that John and I are getting married next month.

　·Would you like me to come early and help you clear up the place?

　·How about I come and help you out?

　·Do you need a hand with moving the furniture?

投诉Complaining

　Formal/

　·I am writing to express my dissatisfaction with.../to complain about...

　·I regret to say that I was not completely satisfied with the room you provided us.

　·I would like to receive a full refund and compensation for damages.

　·I am interested to hear houw your company can compensate us for the distress we suffered.

Informl/

　·I'm sorry to say that you're late with the payments.

　·I hope you won't mind me saying that the place you'd recommended to us wasn't as nice as we'd expected.

道歉Apologizing

　Formal/

　·We would like to apologize for any inconvenience caused.

　·Please accept our apologies for the delay.

　·I am afraid I will not be able to attend the conference.

Informl/

　I'm sorry for the trouble I caused.

　I apologize for the delay.

　I promise it won't happen again.

　I'm sorry,but I can't make it to the meeting.

　I'm sorry,but I can't make it tomorrow.

附件Attaching files

　Formal/

　·I am attaching my CV for your consideration.

　·I am sending you the brochure as an attachment.

　·Please see the satement attached.

　·I am afraid I cannot open the file you have sent me.

Informl/

　·I'm attaching/sending you the noliday photos.

结尾Ending

　Formal/

　·I look forward to hearing from you.

　·I look forward to hearing when you are planning to visit our town.

Informl/

　·Hope to hear from you soon.

　·I'm looking forward to seeing you.

署名套语Closing

　Formal/

　·Yours faithfully,(when you start with Dear Sir/Madam)

　·Yours sincerely,(when you start with the name e.g.Dear Ms Collins)

　·Sincerely yours,

　·Sincerely,

　·Yours Truly,

Informl/

　·Love,Thanks,

　·Take care,

　·Yours,

　·Best regards,

　另外注意，在正式的电子邮件中，缩略语很少出现。